4/1/2024 0 Comments Event management platformIn this article, we’ll introduce IT event management to give you a better idea of why your organization needs it. Provides a notification system that supports automating critical tasks.Provides centralization of event management duties via event hub.Allows IT managers to detect, interpret and respond to events with required actions.Event management includes incident management, which is important to enterprise operation and information security puzzle.Īt its most basic unit, an event is a piece of data that offers important insight about state changes that occur on the IT infrastructure to a manager. It includes monitoring, investigating, escalating and responding to events that occur on the IT platform. In ITIL, it’s a piece of the IT infrastructure management strategy.
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